About Us
WE ARE PLEASED TO INTRODUCE AT TECHNOLOGY… AS ONE OF THE LEADING.
ORGANIZATIONS IN THE FIELD OF COMMUNICATIONS AND INFORMATION TECHNOLOGY.
AT TECHNOLOGY HAS EXTENSIVE EXPERIENCE IN THE KINGDOM OF SAUDI ARABIA…
WHERE IT IS ENGAGED IN VARIOUS ONGOING PROJECTS IN BOTH THE PRIVATE AND GOVERNMENT SECTORS.
WITH HIGHLY SKILLED ENGINEERS AND SUPERVISORS, WE PROVIDE INNOVATIVE AND RELIABLE TECHNOLOGY SERVICES AND SOLUTIONS THAT MEET THE ENTREPRENEURSHIP.
Our Objective
We’re dedicated to delivering professional products and services at high standards. Our team ensures quality, efficiency, and a suitable work environment for our clients’ benefit.
Our Mission
Our project success hinges on identifying customer needs, delivering solutions using cutting-edge technology, and safeguarding investments for future growth and quality.
Values
Quality
Creativity
Efficiency
Commitment
Services
Microsoft Business Solutions
Cloud Computing
CCTV
Network
Technical Support
Office Equipment
IT Operations Management
Centrals
Network
We provide network, server and infrastructure construction services as well as management and maintenance for the business sector.
Network Protection
Routers and Switching
Audio and Video Call
Wireless Network
Firewall Solutions
Data Center
Office Equipment
We provide network, server and infrastructure construction services as well as management and maintenance for the business sector.
Telephone
Tablet
Smart Tv
Display Screen
Laptop
Desktop Computer
Telephone
Tablet
Smart Tv
Display Screen
Laptop
Desktop Computer
Microsoft Business Solutions
As a Microsoft partner, we offer several business solutions and service licenses including
Risk Protection
Cloud Storage
Security & Identity Management
Microsoft Business 365 Apps
Project Management
Windows Business & Enterprise
Advanced Analytics
Microsoft Dynamics 365
Web Applications
Video Calling & Meetings
Networks
Device Management
IT Operations Management
It’s the entity responsible for operating the organization’s applications and IT Infrastructure along with control and maintenance on an ongoing basis, so we are here to support companies and small and medium enterprises in providing service on their behalf with qualified cadres to occupy the latest technical methods for the safety of systems and their outputs and provide the necessary technical advice to help the customer achieve the lowest operational costs.
Assets
Maintenance
Hardware & its Protection
Support & Operations
Operations Cycle
Management
Manage available networks and systems.
Cloud computing infrastructure management.
Manage and follow up the assets of the client’s office equipment only.
Manage or supervise data backup and system security.
- Managing the development of policies and procedures in the company’s information technology.
Support
Support and assistance for all users.
Support for general technical failures.
Provide the necessary support and protection for all systems.
Support, prepare and implement a virtually based disaster recovery plan.
- Support in providing technical consultations.
Follow up
Continuous follow-up and testing of technical equipment and devices.
Follow up on computers (desktop/laptop/tablet) and provide support and advice.
Follow up on the maintenance and improvement of the organization’s local networks and servers.
Follow up on hardware and system upgrades and configurations.
Follow up on the evaluation of systems performance and make recommendations for required improvements.
Follow-up in conducting a business impact analysis.
Stages of Submitting a Service Request
Receiving the customer’s request
Communicate with the client to understand his operational needs
Determine the size of the customer as a small or large company
Visit the client’s premises to write the technical report
Prepare the necessary recommendations by the IT specialist
Provide the customer with the technical report
Contract preparation and approval
Service launch
Technical Support
We provide technical support service to our subscribed customers 24/7/365, and the service can be requested through the electronic ticketing system as a virtual procedure.
The technical support team will be fully prepared to serve the customer (standard technical support) and respond to the ticket within 1 to 8 hours at least.
Support Stages
Receiving
Review
Communicate
Support
Types of Technical Support
Field
The technician visits the customer’s premises to provide the necessary support and solve the problem.
Remote
Support is provided via remote control apps to troubleshoot the problem.
Phone
Assist the client and provide the necessary support over the phone.
Cloud Computing
Domains & DNS Records
Microsoft Solutions & Services
Hardware & Systems Maintenance
Network System Solutions
E-mail Services
Contact Us
Al Information Technology Foundation
CR – (1010769932)
Main Branch – Riyadh / Olaya, next to the Gulf Business Commercial Computer store
Second Branch – Branch 2 – Jazan, Sabya, King Fahd District, Jumana Complex
Mobile
+966 55 377 8869
Complaints & Suggestions
info@ajtechnologysa
Sales
sales@ajtechnologysa
Technical Support
it@ajtechnologysa